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Certification Operations Assistant at CCOF Certification Services - 4262

Job Title: 
Certification Operations Assistant
CCOF Certification Services
2155 Delaware Avenue, Suite 150
Santa Cruz, CA 95060
Job Type: 
Job
Employment Type: 
Full-Time
Job Description: 

This position works with a small team of other Cert Ops Assistants to complete a wide range of administrative tasks associated with the certification of organic food. Applicants must be able to work in a fast-paced office environment. Tasks performed by the Assistant are essential to the certification process including, direct communication with members, data entry and administrative support for certification staff.

Duties & Responsibilities: 

This entry level position includes the following duties:
• Communicate with CCOF members regarding general questions.
• Provide incoming phone and email customer support.
• Work daily with a, proprietary database; complete data entry for incoming documentation including applications and client updates.
• Provide cert staff support through workload management.
• Work on special projects and teams as required.

Education & Experience: 

REQUIRED SKILLS:
• Excellent communication skills in person, on the phone, and in writing.
• Competency in word processing, databases, and email.
• Skills to organize, monitor, and track numerous activities for different departments over time.
• Ability to operate independently and solve problems with minimum supervision.
• Strong attention to detail and ability to follow instructions.
• Ability to multi-task in a busy environment.
• Consistency, dependability, and punctuality.
PREFFERED ADDITIONAL QUALIFICATIONS:
• Spanish language skills sufficient to communicate verbally and in writing with Spanish speaking clients.
• Experience in an office environment
• Experience or interest in organic agriculture and/or food

Application Instructions: 

Submit cover letter and resume to CCOF Certification Services by email to employment@ccof.org. No phone calls please. You will be contacted only if an interview is requested.

Job Categories: 
Administrative & Finance
Farming/Agriculture