This position encompasses all aspects of managing the farm office and interacting with CSA members. The ideal candidate is an energetic people person with a cheery outlook and strong attention to detail. They should thrive on customer interaction, and ave the capability and willingness to develop a strong knowledge of the farm, our growing practices and products.
As the CSA coordinator, you would assist customers in navigating their account, our website and our produce. The CSA coordinator is the first point of contact for most of our customers and excellent customer service and customer experience is paramount. We are asking for a three year commitment for this position and this position will start part time in January and become full time is April. Compensation is DOE.
Provide prompt and courteous replies to all farm emails, phone calls and voicemail.
Develop delivery schedule and coordinate with drop site hosts.
Communicate with harvest/pack and delivery crew.
Monitor and maintain inventory of farm and office supplies.
Track membership, and weekly share numbers.
Manage and fulfill all bulk orders and add on items.
Manage relationships with other producers we work with.
Assist in coordination of marketing (Mailings, flyers, brochures and events).
Maintaining and updating farm website.
CSA accounts receivable and payable.
Maintain appropriate records both hard and virtual.
Writing weekly blog to inform members of what is in the weekly share and news on the farm.
Organize open house and end of season harvest celebration.
We are looking for someone that has the following skills:
A strong work ethic.
Able to remain professional and effective in stressful situations.
Possess a team mentality: able to work collaboratively with other managers.
Able to accept constructive criticism.
Independent problem solving.
Openness to new ideas.
Able to manage time and responsibilities efficiently.
Computer skills: Excel, MS office Suite, Filemaker Pro (or similar database program), Bookkeeping programs and online payment sites, and updating and maintaining websites.
Experience in sustainable agriculture or the food industry is a plus.