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OMRI is Hiring a Bilingual (English/Spanish) Review Program Specialist at Organic Materials Review Institute - 5581

Job Title: 
OMRI is Hiring a Bilingual (English/Spanish) Review Program Specialist
Organic Materials Review Institute
2649 Willamette St
Eugene, OR 97405
Job Type: 
Job
Employment Type: 
Full-Time
Job Description: 

About OMRI

The Organic Materials Review Institute (OMRI) is a leading nonprofit organization working to strengthen the organic industry. OMRI operates an internationally recognized evaluation program that reviews input materials for use in producing, processing, and handling organic foods and fiber. OMRI Listed® products may be allowed for use in operations that are certified organic under the USDA National Organic Program or the Canada Organic Regime standards.
Location: Eugene, Oregon (Learn more about the City of Eugene)

Overview of Position

We are looking to fill a newly created position on our team. The Bilingual Review Program Specialist is responsible for performing administrative review of product applications and providing support and assistance throughout the product review process. The Bilingual Review Program Specialist reports to the Review Program Administrative Manager. Qualified candidates will have background in customer service and file organization with a demonstrated proficiency in office software, as well as speaking, reading and writing fluency in both English and Spanish.

Benefits

Full time position with competitive salary
100% employer-paid medical, dental and vision plan
100% employer-paid life insurance, long term disability and short term disability insurance
Retirement plan
Generous Paid Time Off
Opportunities for flexible scheduling
Opportunities for training and professional development
Bike-friendly business and support for alternative transportation options
Small nonprofit organization with established team and leading role in organic industry
Casual, fun work environment

Duties & Responsibilities: 

Major Responsibilities

Provide superior customer service in English and Spanish, including answering questions from current and potential suppliers of OMRI Listed products
Perform administrative review of new product applications and ongoing compliance product applications and product changes
Receive product review applications and set up preliminary product files in the OMRI Products Database
Scan hard copy submissions and save them in appropriate locations
Conduct preliminary review of applications, including communications with applicant regarding missing information or incorrect payment
Evaluate compliance with administrative review criteria
Monitor deadlines related to the review process
Track deadlines for reviews, extensions, missing information, repackaged products
Send deadline reminders and extension letters to suppliers as required
Close out reviews once the status has been determined
Perform final data quality checks on products post-review
Send listing information to suppliers post-review
Perform close-out procedures for reviews incomplete during pre-review process
Perform close-out procedures for administratively approved product changes
Oversee the collection of specified fees for non-renewal reviews
Work with finance staff to manage receipts and credit memos
Follow up with suppliers about payments received without supporting documents
Manage records related to the product review process, including ensuring appropriate digital and paper filing
Process and track applications awaiting pre-review, and organize files
Assist in preparation and facilitation for Review Panel meetings
Organize and distribute packets, agendas and other supporting materials for Review Panel meetings
Finalize and distribute materials after Review Panel meetings
Ensure that work done is in line with OMRI’s quality management system, and update procedures and processes as requested
Thoroughly understand and implement OMRI administrative policies and review criteria
Draft or revise document templates, work instructions, and correspondences (i.e. administrative checklists, forms and letter templates) relating to the ORP administrative work as requested
Ensure adherence to OMRI’s Quality System
Properly manage confidential business information
Translate policies, procedures and other documentation from English to Spanish, and vice-versa
Other duties as assigned

Education & Experience: 

Qualifications

Education and Experience:

Bachelor’s degree is preferred
2-3 years of experience working in an office environment required

Required:

Superior speaking, reading and writing skills in English and Spanish on practical, social and professional topics
Strong customer service skills
Superior written and oral communications skills
Willingness to participate in professional development activities, and ability to acquire new skills and adapt to change quickly
Ability to work constructively as part of a dynamic team
Proficiency in standard office software
High level of attention to detail and ability to process complex information and instructions
Ability to manage and prioritize multiple tasks, organize information, complete tasks in a timely fashion, and appropriate handle confidential business information

Preferred:

Familiarity with and support for the organic community
Familiarity with creating and managing documents using Adobe Acrobat
Experience working in a regulated environment

Other Requirements:

Ability to work occasional nights and weekends, if required
Ability to occasionally travel domestically, if required
Ability to provide annual motor vehicle report and proof of auto insurance, if required

Application Instructions: 

Deadline

Open until filled.

How to apply

Submit your resume and cover letter to as a PDF or Word documents to jobs@omri.org referencing Bilingual Review Program Specialist in the subject line. Only candidates who have been selected for an interview will be contacted. No Phone Calls, please.

EOE M/F/D/V

Job Categories: 
Administrative & Finance