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Territory Manager at Farmscape - 12993

Job Title: 
Territory Manager
1620 S 7th St
95112 San Jose , CA
Job Type: 
Job Description: 

Farmscape is seeking a Territory Manager for the South Bay. The Territory manager will manage large corporate food gardens.

Location: South Bay Area, with office in San Jose
Schedule: Monday-Friday, onsite hours 7:30am-4:00pm.
Benefits: Benefits for full-time employees include: Health insurance, 401(k) plan with employer matching, Profit Sharing, FSA & Dependent Care plan, Paid vacation and Mileage reimbursement. Use of motor pool vehicle.
Status: Full time

Duties & Responsibilities: 

Manage large garden sites and clients, including customer service issues
Determine planting layouts and harvests based on the needs of chefs/clients.
Manage daily work crew of Urban Farmers: provide suitable tasks, train and educate, provide quality control and documentation.
Communicate scheduling and all other pertinent information to clients and/or manager (Head Farmer)
Train new farmers to handle small residential projects
Communicate with Head Farmer regarding planned vacations, sick time and other leave; determine and coordinate which gardens require coverage
Continue to develop expertise and knowledge, communicating to management areas requiring support.
Provide supportive and accountable work environment for junior staff
Use effective management practices to build junior staff skills and capacity.

Customer Service
Maintain good customer relationships, both in-person and via phone/email
Answer customer concerns in a timely manner (24 hrs) and communicates problems upward
Respond to all internal communication within 24 hrs
Represent Farmscape products and services in a professional manner
Identify opportunities to expand and refine this role as Farmscape grows, develops, and expands
Attend workshops and conferences as assigned by your manager
Attend staff, service, and training meetings as required
Provide photos for marketing weekly
Additional tasks, as assigned by your manager

Education & Experience: 

2+ years experience with annual vegetable cultivation; related experience in landscaping or fruit tree care is a plus; as is education in horticulture, crop science, etc.
2+ year(s) personnel/team management experience
1+ year(s) departmental budgeting experience
Ability to lift 50lbs
Ability to perform manual work, lift heavy objects, walk and stand for long periods of time
Ability to perform physical labor outdoors in various weather conditions
Expert knowledge of spreadsheets and Google Suite apps
Ability to communicate clearly, confidently, and professionally with customers and staff
Ability to learn and adapt to Farmscape best practices
Organizational skills and attention to detail a must
Valid driver’s license and a working vehicle

Application Instructions: 
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